Introduction
Hey readers! Have you encountered the dreaded Malwarebytes runtime error that prevents you from running malware scans on your Windows 11 or 10 device? Fret not, because in this comprehensive guide, we’ll delve into the causes and provide step-by-step solutions to resolve this issue effectively. So, grab a cup of your favorite beverage and let’s get started!
Understanding the Error
The Malwarebytes runtime error "Could Not Call Proc" occurs when the software is unable to execute a specific procedure or function. This can be caused by various factors, including corrupted system files, outdated software, or conflicts with other programs. Depending on the underlying reason, the error may manifest in different ways, such as preventing scans from starting, interrupting scans in progress, or causing the entire application to crash.
Troubleshooting Steps
1. Update Malwarebytes
One of the primary causes of the "Could Not Call Proc" error is an outdated version of Malwarebytes. Ensure that you have the latest updates installed by following these steps:
- Launch Malwarebytes: Open the Malwarebytes application from your desktop shortcut or Start menu.
- Check for Updates: Click on the "Settings" tab in the top-right corner. Under the "General" tab, select "Check for Updates."
- Install Updates: If any updates are available, click on "Install Updates" and follow the on-screen prompts to complete the installation.
2. Repair Windows System Files
Corrupted Windows system files can also trigger the "Could Not Call Proc" error. To repair these files, use the System File Checker (SFC) tool:
- Run Command Prompt: Press the Windows key + R to open the Run dialog box. Type "cmd" and press Enter.
- Enter SFC Command: In the Command Prompt window, type the following command and press Enter:
sfc /scannow - Wait for Completion: The SFC tool will scan your system for corrupted files and automatically repair them. This process may take some time to complete.
3. Perform a Clean Boot
A clean boot helps eliminate software conflicts that may be causing the Malwarebytes error. Here’s how to perform a clean boot:
- Disable Startup Programs: Press the Windows key + R to open the Run dialog box. Type "msconfig" and press Enter.
- Select "Services" Tab: Click on the "Services" tab in the System Configuration window.
- Disable All Services: Check the "Hide all Microsoft services" checkbox. Click on "Disable All" to disable all non-Microsoft services.
- Restart Computer: Click on "Apply" and then "OK." Restart your computer.
Table: Troubleshooting Steps Summary
| Troubleshooting Step | Description |
|---|---|
| Update Malwarebytes | Install the latest version of the software |
| Repair Windows System Files | Use the SFC tool to scan and repair corrupted files |
| Perform a Clean Boot | Disable startup programs to eliminate software conflicts |
Conclusion
By following the troubleshooting steps outlined above, you should be able to resolve the Malwarebytes runtime error "Could Not Call Proc" on your Windows 11 or 10 device. If the issue persists, we recommend contacting Malwarebytes support for further assistance.
Don’t forget to check out our other articles on malware prevention, virus removal, and cybersecurity best practices to keep your devices protected. Thanks for reading!
FAQ about: How to Fix Malwarebytes Runtime Error Could Not Call Proc Windows 11/10
1. What causes the "Could not call proc" error in Malwarebytes?
- Answer: This error can be caused by various factors, including corrupted Malwarebytes installation, outdated drivers, or interference from other security software.
2. How do I fix the "Could not call proc" error?
- Answer: Try the following solutions: restart Malwarebytes, check for and install the latest updates, temporarily disable other security software, reset Malwarebytes to default settings, or reinstall Malwarebytes.
3. Why is my anti-virus software blocking Malwarebytes?
- Answer: Some anti-virus programs can mistake Malwarebytes for a threat due to its aggressive scanning behavior. Add Malwarebytes to the exclusion list of your anti-virus.
4. I tried restarting Malwarebytes, but it didn’t fix the error. What now?
- Answer: Check if any of the following apply: outdated drivers, particularly graphics or network drivers; conflicting software, such as VPN or firewall; or corrupted Malwarebytes installation. Address each issue accordingly.
5. I updated Malwarebytes, but the error persists. What else can I do?
- Answer: Disable other security software temporarily to eliminate conflicts. If the error goes away, enable the other software one at a time to identify the culprit.
6. I reset Malwarebytes to default settings, but the error still appears. Why?
- Answer: Resetting the settings may not resolve the error if the problem lies elsewhere. Try other solutions, such as updating drivers or reinstalling Malwarebytes.
7. I reinstalled Malwarebytes, but the error still occurs. What should I do?
- Answer: Contact Malwarebytes support for further assistance. They can help you identify and resolve the underlying cause of the error.
8. Can I use Malwarebytes without fixing this error?
- Answer: It’s not recommended. The error can indicate an underlying problem that needs to be addressed to ensure the security of your system.
9. Is the "Could not call proc" error a serious issue?
- Answer: While it’s not a critical error, it can prevent Malwarebytes from functioning properly. Ignoring the error can leave your system vulnerable to malware infections.
10. How can I prevent this error from occurring in the future?
- Answer: Keep your software, including Malwarebytes, up to date. Avoid installing conflicting software and regularly scan your system for malware to prevent issues.
